Hello, again friends!! I am excited to share with you our review of Kay Tours Mexico and give you some information and tell you why they are the best private tour company in the Cancun/Riviera Maya area. Our family had such a great time and our tours were personalized to our likes and dislikes throughout. We are confident they could provide you and your group with an exceptional tour on your next family vacation in Mexico.
See our complete list of the BEST things to do in Cancun here – 8 Best Activities in Cancun, Beyond the Beach.
Why Kay Tours Rocks
Let me just say right up front that this is a sponsored post BUT even if it wasn’t, we would still use their services and we would still want to share about their services because they did such a great job. We have taken private tours in our travels in LOTS of destinations. Some of them have been great, others…not so much. Trust us when we tell you that these guys got it right. You can see for yourself on TripAdvisor. Also, the places we went with them are some of the top things to do in the area SO to visit the places we did, with the tour company we used is a win-win for everyone involved. Double awesomeness!!!
Personal and Professional
We worked with Kay (the owner) from the beginning and he was really helpful in helping us decide which tours to take and which ones our family group might enjoy. He listened to what we wanted and then suggested the ones he thought would be perfect. We communicated via email and via his online live chat, which we loved and provided super-quick information.
Photography and Transfers
One thing that we loved about them was that they take pictures throughout the day of the excursions and then send them to you a few days later (at no extra cost). That was really awesome and they got some fab shots!! Especially some good underwater ones while we were snorkeling. Just another thoughtful touch.
They were always on time and the vans were in good shape and very clean and comfortable. They even provided cute little Mexican pillows and blankets for each person in case we wanted to sleep on the ride to our first stop. Honestly, I had never seen that before and it was another thoughtful little touch that made a big difference. Also, there was always a fully stocked cooler with water, soda, and drinks and also a basket with various snacks that we could help ourselves to during the day.
Early Wake-Up Call
Each of our excursions with Kay Tours began bright and early (around 6:30-7: 00 am) with a private pick up at our hotel by our driver and guides. That might sound like an early wake-up call while on vacation, and it WAS, but it was necessary in order to be able to reach the sites early before the hordes of other visitors arrived. Believe me, it was worth it and not all tour operators offer this early pick-up service. Such an important tip and helped make our tour experiences great!
Guides
Each and every one of our guides and drivers we had with Kay Tours was exceptional. Honestly, we cannot praise them enough. They each provided enough information without going overboard, adjusted the pace of the tour to us, and were SO fun. We even had one family member that was not feeling well on one of our excursions and our guide for that day went the extra mile to make sure he was okay and made necessary adjustments in the schedule to accommodate him. We even received a call a few days later from Kay to make sure he was feeling better.
We thoroughly enjoyed our time in Mexico and that was in large part due to the fun and informative excursions we booked through Kay Tours Mexico. We know they would love to plan some special ones for you too!!!
*Click the link for more information about family destinations in Mexico!
